Environments:
- Live2D Software Version: (e.g. Cubism Editor 4.2.00)
- OS & Version: Windows 10
- PC Model: HP OMen 15-dc1xxx
- Graphics Specifications:GeForceRTX2060
- CPU: (e.g. Intel Core i7-8750H)
- Memory: 32GB
- Illustration Software used: Photoshop
- Attach screenshot or capture video to show your problem: - screenshot attached
Currently, I have a model which can be exported properly. After adding a new hiding feature for a hand, I cannot export the model as it shows saving but I got only an empty folder. The log report as such:
[INFO ] locked : false
[INFO ] locked : false
[INFO ] ????????? ??? : true
@TexRelocDialog[WARN ] setupTexture : # 143.000 MB Increased
[INFO ] Texture Atlas does not contain:
[ERROR] java.util.NoSuchElementException
[ERROR] at java.util.ArrayList$Itr.next(Unknown Source)
[ERROR] at com.live2d.cubism.doc.model.exporter.CDisplayInfoJsonParser.a(Unknown Source)
[ERROR] at com.live2d.cubism.doc.model.exporter.CDisplayInfoJsonParser.a(Unknown Source)
[ERROR] at com.live2d.cubism.doc.model.exporter.b$a.a(Unknown Source)
[ERROR] at com.live2d.cubism.doc.model.exporter.b$a.a(Unknown Source)
[ERROR] at com.live2d.cubism.doc.model.exporter.f.a(Unknown Source)
[ERROR] at com.live2d.cubism.doc.model.exporter.f.invoke(Unknown Source)
[ERROR] at com.live2d.util.ad.a(Unknown Source)
[ERROR] at com.live2d.util.af.run(Unknown Source)
[ERROR] at java.lang.Thread.run(Unknown Source)
Early inspection: I create texture atlas already and nothing seem to be wrong. If there is any suggestion regarding the issue , please give me some advice T T/
Screenshot:
For my texture atlas:
https://drive.google.com/file/d/1L-z50ZcDuW-iPdM41cXNp4pZ2VzzJWB7/view?usp=sharingFor editor with log error:
https://drive.google.com/file/d/1gMFdqUURhexIsQjGp07GRbFDtS4LoWt3/view?usp=sharing
Comments
Thank you for your continued use of our product.
We apologize for any inconvenience caused.
Is your situation like this?
- Originally this model was modeling and exporting without any problems.
- However, when I tried to export again after hiding the hand parts, an error occurred and the export could not be performed correctly.
Please send us the following files.
- Log file
Please refer to this page for information on how to obtain the log file.
https://help.live2d.com/en/other/other_22/
- CMO3 file
Please upload the files to this upload page.
https://biz.datadeliver.net/posts/wLWr6T4RvWVS
Best regards!
Dear Enoko,
I have the situation as described in your reply.
As advised, the zip file including model and log extracted from given guide have been uploaded to the given link.
Thanks for helping T T9.
Hello Pisit,
Thank you for providing the files.
I was able to receive and check the contents.
The CMO3 file may have become corrupted.
Please stop the modeling work on this file.
Open the automatic backup folder and look for the normal model file just before it was corrupted.
(https://docs.live2d.com/en/cubism-editor-manual/autosave/)
If you can retrieve the normal model file just before it was corrupted, please send it to us.
Please upload the files to this upload page.
https://biz.datadeliver.net/posts/wLWr6T4RvWVS
We apologize for any inconvenience caused.
We will investigate in detail.
We hope you will wait for a while.
This is Live2D Support.
We have repaired the model file, please check back.
We will continue to investigate the cause of this problem.
Please download the file from below.
The password is the file name of the cmo3 file you sent us.
http://dtbn.jp/OsAYBKNR
We apologize for any inconvenience caused.
We thank you for your continued support of Cubism Editor.
Thanks you for the supports. Our team simply worked on other characters so the late reply from us. We sincerely appreciated for your help T T9. Now we can continue working on this character.
Love Live2D support, very reliable.
Regards.