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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
License activation failed
I just bought a license key 3 days ago and everything goes well but today Live2d ask me to activate key again so I use my license key and it give error (1,-1036) everytime. I already sent you an email. I must finish my work on time. Could you please help me with this.
Comments
Thank you for your contact.
We apologize for any inconvenience this may cause.
For licensing matters, please contact us from the following page.
https://www.live2d.jp/eng/contact/
Type of inquiry is "Question AFTER Purchasing"
hope that helps!