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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Live 2d PRO free trial not saving.
I recently downloaded this program and started it off with the free trial for the pro version (Im on IOS), however every time i go save the file shows up blank when I re-open it. It saves normally but when I close the program and open the saved file it shows up blank. I tried saving it on a USB but it doesn't give me the option to do so. (Im on the latest version of Live 2d. 4.1)
Answers
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
For further investigation, please fill in all the information below:
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Video card: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
We appreciate your cooperation
Thank you.
Live 2D Software Version: Cubism editor 4.1.04
OS: macOS Monterey
Pc Model: MacBook Pro 2021
Video Card: M1 pro
CPU: Apple M1
Memory: 16GB
Illustration software: Photoshop
Thank you for your Information.
When opening a file in the Cubism Editor, such as a cmo3 file, it is not possible to open the file directly on macOS, but rather, you must open the file from the menu after launching the Editor.
We apologize for the inconvenience, but please open the file from the menu "File" and then "Open" after starting the Editor.
We appreciate your cooperation
Thank you.