[Notice of Holidays]
Please note that our staff will not be available from 2024/Dec/28 - 2025/Jan/5 JST.
The Live2D Creators Forum will remain open during the holidays.
Submissions that require a response will be answered after we reopen for business.
Please note that it will take longer than usual to respond to your request.
Live 2d PRO free trial not saving.
I recently downloaded this program and started it off with the free trial for the pro version (Im on IOS), however every time i go save the file shows up blank when I re-open it. It saves normally but when I close the program and open the saved file it shows up blank. I tried saving it on a USB but it doesn't give me the option to do so. (Im on the latest version of Live 2d. 4.1)
0 ·
Answers
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
For further investigation, please fill in all the information below:
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Video card: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
We appreciate your cooperation
Thank you.
Live 2D Software Version: Cubism editor 4.1.04
OS: macOS Monterey
Pc Model: MacBook Pro 2021
Video Card: M1 pro
CPU: Apple M1
Memory: 16GB
Illustration software: Photoshop
Thank you for your Information.
When opening a file in the Cubism Editor, such as a cmo3 file, it is not possible to open the file directly on macOS, but rather, you must open the file from the menu after launching the Editor.
We apologize for the inconvenience, but please open the file from the menu "File" and then "Open" after starting the Editor.
We appreciate your cooperation
Thank you.