Can’t import a psd file, out of memory error

Kotsuni

- Live2D Software Version: Cubism Editor 4.1.04
- OS & Version: Windows 10 Pro
- PC Model: acer desktop 2018
- Graphics Specifications: NVIDIA GeForce MX130
- CPU: Intel Core i5-7200U
- Memory: 8GB DDR4
- Illustration Software used: Drawn in Autodesk Sketchbook, redacted in Photoshop
I’m a beginner and I ran into a problem. I can’t import a PSD file in Live2D. Java fills up my operative memory up to 96% (my free able memory is 7,88 gb out of 8 gb). I also tried to use Cubism Editor 4.0.00 and had the same problem. File can’t import and after loading it has the only error:
[ERROR] Exception in thread “AWT-EventQueue-0” java.lang.OutOfMemoryError: Java heap space

kudo(Staff)

Hello, @Kotsuni
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.

I would like to confirm a few things. Does the CMO3 file of the sample model work properly?
sample model：https://www.live2d.com/en/download/sample-data/

Please create a simple file using Photoshop and check if it imports successfully.

We appreciate your cooperation
Thank you.

Kotsuni

kudo(Staff) said:

Hello, @Kotsuni
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.

I would like to confirm a few things. Does the CMO3 file of the sample model work properly?
sample model：https://www.live2d.com/en/download/sample-data/

Please create a simple file using Photoshop and check if it imports successfully.

We appreciate your cooperation
Thank you.

Thanks! Two models which I tried to import loaded perfectly. I think, I really have something broken in my model’s CMO3 file. Sorry for troubling you.

kudo(Staff)

Hi, @Kotsuni
Thank you for your reply.

Using Photoshop's script may fix the problem.
https://www.live2d.com/en/download/ps-script/

In Photoshop, creating a new file and copying all the layers may solve the problem.

The following sites may be useful in the future.

How to make import PSD：https://docs.live2d.com/cubism-editor-manual/reimport-psd/?locale=en_us
Precautions for PSD creation：https://docs.live2d.com/cubism-editor-manual/precautions-for-psd-data/

hope that helps!

Kotsuni

Thank you for your help!

kudo(Staff) said:

Hi, @Kotsuni
Thank you for your reply.

Using Photoshop's script may fix the problem.
https://www.live2d.com/en/download/ps-script/

In Photoshop, creating a new file and copying all the layers may solve the problem.

The following sites may be useful in the future.

How to make import PSD：https://docs.live2d.com/cubism-editor-manual/reimport-psd/?locale=en_us
Precautions for PSD creation：https://docs.live2d.com/cubism-editor-manual/precautions-for-psd-data/

hope that helps!