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Live2d playSound Bug on Safari

edited December 2021 in Help
Hello, I'm a Live2D Cubism PRO user and currently developing a live2d website with the latest version of Cubism SDK for Web.

I'm testing the SDK using CubismWebSamples However, I found there is no audio that can play when I'm using Safari(Version. 14.1.2), but Google Chrome (Version. 96.0.4664.55) is fine.

Is there any help or guide that I can follow? so that I can let Cubism SDK for Web work properly on Safari. Thank you
very much!


  • Options
    Hello, @steve
    Thank you for your contact.
    This is Live2D Support.
    We apologize for any inconvenience this may cause.

    As a prerequisite, please create the audio playback function by yourself.
    Which is the pattern of this problem?
    I have implemented the audio playback function, but the audio does not play only in Safari.
    The lip-sync function is not working because the audio file is not recognized only in Safari.

    For further investigation, please fill in all the information below:
    OS & Version: (e.g. Windows 10, macOS HighSierra)
    PC Model: (e.g. MacBookPro 2017)
    Video card: (e.g. GeForce GTX 950M)
    CPU: (e.g. Intel Core i7-7700)
    Memory: (e.g. 8GB)
    Browser Environment: (e.g., Windows 10, iPhone X, Pixel 6, etc.)

    We appreciate your cooperation
    Thank you.
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