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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Live2d playSound Bug on Safari
Hello, I'm a Live2D Cubism PRO user and currently developing a live2d website with the latest version of Cubism SDK for Web.
I'm testing the SDK using CubismWebSampleshttps://github.com/Live2D/CubismWebSamples. However, I found there is no audio that can play when I'm using Safari(Version. 14.1.2), but Google Chrome (Version. 96.0.4664.55) is fine.
Is there any help or guide that I can follow? so that I can let Cubism SDK for Web work properly on Safari. Thank you
very much!
I'm testing the SDK using CubismWebSampleshttps://github.com/Live2D/CubismWebSamples. However, I found there is no audio that can play when I'm using Safari(Version. 14.1.2), but Google Chrome (Version. 96.0.4664.55) is fine.
Is there any help or guide that I can follow? so that I can let Cubism SDK for Web work properly on Safari. Thank you
very much!
Tagged:
Comments
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
As a prerequisite, please create the audio playback function by yourself.
Which is the pattern of this problem?
I have implemented the audio playback function, but the audio does not play only in Safari.
The lip-sync function is not working because the audio file is not recognized only in Safari.
For further investigation, please fill in all the information below:
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Video card: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Browser Environment: (e.g., Windows 10, iPhone X, Pixel 6, etc.)
We appreciate your cooperation
Thank you.