Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.

If you have any questions, reports, suggestions, or requests about Live2D, please send them to this forum.
※We cannot guarantee statements or answers from Live2D staff. Thank you for your understanding in advance.
Live2D Cubism
Cubism Products and Downloads
Cubism product manuals and tutorials
Cubism Editor Manual    Cubism Editor Tutorial    Cubism SDK Manual    Cubism SDK Tutorial
[About macOS Sonoma 14.0] (update 10/17/2023)
The current compatibility status with released Live2D Cubism products is as follows:
[supported]Live2D Cubism Editor version 5.0.01 and later
[not supported]Live2D Cubism Editor version 5.0.00 beta1 and earlier,Other Live2D Cubism products, including Live2D Cubism SDK.
Please refrain from upgrading the macOS as they may not work properly.
The Cubism Editor license file may be lost after the macOS upgrade.
Please make sure to deactivate the Cubism Editor license before upgrading the macOS.
For more details

I cant save my file, help please

Hi, I have a problem with Live2D. Could someone help me figure it out please T_T

I have installed the latest version (Live2D 4.1.02) and it has broken the file I was rigging. I'm afraid that the backup copies have been corrupted by this version of the program. It goes very slow and the save screen appears and the panel closes later. Can't save, what can I do?

PD: The file exceeds 2gb


  • Hello, @Shiobelmont
    Thank you for your contact.
    This is Live2D Support.
    We apologize for any inconvenience this may cause.

    Please try to save the file under a different name or check if the backup file is normal.

    For further investigation, please fill in all the information below:
    Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
    OS & Version: (e.g. Windows 10, macOS HighSierra)
    PC Model: (e.g. MacBookPro 2017)
    Video card: (e.g. GeForce GTX 950M)
    CPU: (e.g. Intel Core i7-7700)
    Memory: (e.g. 8GB)
    Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
    What were you doing before the problem occurred?:

    Could you please provide us with a model(cmo3) file and log file for our research?
    Please follow the instructions in the attached image to get the log file.

    [How to send a direct message]
    Click on my name, "kudo(Staff)".
    My profile screen will open. Click on [Message] in the top right corner.
    The message sending screen opens.
    Click on the icon [Attach file] and select the file.
    Click [Post Message] to send the message.
    (Please compress the file. If the file is too large to be attached, use an upload site or similar)

    We appreciate your cooperation
  • Thanks for the help, I have been able to fix it. I used to erase the PSDs and images but they remained in a sort of recycle bin, now that I was able to erase it completely I was able to drastically reduce the size and it works fine ^^

    In case someone else is in the same situation, check each folder, from "source image" delete "unused layers", delete the psd, empty. In "model guide image" just click on "Unused layers".
    live2d has a recycle bin, even if you delete everything you don't use, it stays there forever and when it reaches 2gb, it never saves

Sign In or Register to comment.