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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
the model in live2d cubism viewer does not appear
when I try to open the live2d cubism viewer it works...only when I try to open the file, the model doesn't appear" why?
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Comments
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
Is the situation the same when you open the official sample model?
sample model：https://www.live2d.com/en/download/sample-data/
In addition, if you change the arrangement or name of the folder after exporting, it may not work properly, in which case, please export again.
hope that helps.