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I am using the trial version of PRO, and it is running incredibly slow on my computer. My PC is able to run much bulkier programs without any problems, so I'm not really sure why this is happening. The biggest trouble seems to be when I try to open any file into the program. The file explorer lags incredibly badly and just stop operating when I try to go into the files that contain my model art.
Live2D Software Version: 4.1.00
OS & Version: Windows 10
PC Model: Custom PC, Processor AMD Ryzen 5 3600
Graphics Specifications: GeForce GTX 1660
Memory: 32 GB
Other Software used: Photoshop 2021, ClipStudio
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Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
Please follow the instructions in the attached image to get the log file.
[How to send a direct message]
Click on my name, "kudo(Staff)".
My profile screen will open. Click on [Message] in the top right corner.
The message sending screen opens.
Click on the icon [Attach file] and select the file.
Click [Post Message] to send the message.
(Please compress the file. If the file is too large to be attached, use an upload site or similar)
We appreciate your cooperation
Thank you.
Thank you for your log file.
Could you please check the following site?
https://docs.live2d.com/cubism-editor-manual/fault-map/?locale=en_us
Also, if you run Editor as administrator after rebooting the PC, is there any change in its behavior?
We appreciate your cooperation
Thank you.