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[About macOS Sonoma 14.0] (update 10/17/2023)
The current compatibility status with released Live2D Cubism products is as follows:
[supported]Live2D Cubism Editor version 5.0.01 and later
[not supported]Live2D Cubism Editor version 5.0.00 beta1 and earlier,Other Live2D Cubism products, including Live2D Cubism SDK.
Please refrain from upgrading the macOS as they may not work properly.
The Cubism Editor license file may be lost after the macOS upgrade.
Please make sure to deactivate the Cubism Editor license before upgrading the macOS.
For more details

Can't render videos and problems with gif exporting

Hello, I worked on a project in the animator few days ago and finished it today.

However when I tried to export my gif, it was very compressed. I didn't want it to be compressed so I tried exporting it as a movie. The render continued til the end but then it said "(scenename) are failed to output." I really don' understand anything from this, can someone please help me?

Dimensions: 2020*1000
FPS: 30
Duration: 00:00:06:03

CPU: AMD RYZEN 5 2500U 2.0ghz (3.8)
GPU: AMD Radeon RX 560X 4GB


  • Hello, @akaisuiren

    Thank you for your contact.
    This is Live2D Support.

    Please check the notes and other information on this page.

    If the problem persists, please fill in the following fields and reply
    Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
    OS & Version: (e.g. Windows 10, macOS HighSierra)
    PC Model: (e.g. MacBookPro 2017)
    Video card: :AMD Radeon RX 560X 4GB
    CPU:AMD RYZEN 5 2500U 2.0ghz(3.8)
    Memory: 32GB
    Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
    When I export the animation file from the official sample, does it export correctly?

    hope that helps.
    Thank you.
  • Hello, I tried using the same settings as the note/info page but it still had the same error. I also tried it on sample data but it actually rendered it as an .mp4.

    Here is my info:

    Live2D Software Version: (Cubism Editor 4.1.00 beta1)
    OS & Version: (Windows 10 64bit)
    PC Model: (Acer Nitro 5 AN515-42-R22E)
    Video card: AMD Radeon RX 560X 4GB
    CPU: AMD RYZEN 5 2500U 2.0ghz(3.6)
    Memory: 32GB
    Illustration Software used: (Clip Studio Paint)

    Also here is the log file of when I try to render the movie:
  • Hello, @akaisuiren
    Thank you for your information.

    Could you please provide us with the data you are using for the project for our research?

    [How to send a direct message]
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    My profile screen will open. Click on [Message] in the top right corner.
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    Click on the icon [Attach file] and select the file.
    Click [Post Message] to send the message.
    (Please compress the file. If the file is too large to be attached, use an upload site or similar)

    We appreciate your cooperation
    Thank you.
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