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the file does not open
hello, my friend has a problem, she can't open the file with the model, although other files are opened
and it gives a current error
https://sun1-55.userapi.com/impg/WH8Yt2vyIezPKPE-CcfKTNd9buLvu1tNVz-J-g/fN_RO0AwHwc.jpg?size=762x260&quality=96&sign=e94c7d59cd835b6e76834c42b1d85baa&type=album
and it gives a current error
https://sun1-55.userapi.com/impg/WH8Yt2vyIezPKPE-CcfKTNd9buLvu1tNVz-J-g/fN_RO0AwHwc.jpg?size=762x260&quality=96&sign=e94c7d59cd835b6e76834c42b1d85baa&type=album
Comments
Thank you for your contact.
This is Live2D Support.
Please check here.
Precautions for PSD creation( https://docs.live2d.com/cubism-editor-manual/precautions-for-psd-data/?locale=en_us )
How to make import PSD ( https://docs.live2d.com/cubism-editor-manual/reimport-psd/?locale=en_us )
If the problem persists, please fill in the following fields and reply
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Video card: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
hope that helps.