If you have any questions, reports, suggestions, or requests about Live2D, please send them to this forum.
※We cannot guarantee statements or answers from Live2D staff. Thank you for your understanding in advance.
Live2D Cubism
Cubism Products and Downloads
Cubism product manuals and tutorials
Cubism Editor Manual
Cubism Editor Tutorial
Cubism SDK Manual
Cubism SDK Tutorial
[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Comments
Thank you for your contact.
This is Live2D Support.
Cubism Editor is not guaranteed to work properly on Windows 11.
We will use this as a reference for future development.
Please check computer requirements here.
https://www.live2d.com/en/download/cubism/
hope that helps.
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
Does this problem also occur when using the sample model?
We have a sample model that includes an audio file, so could you please check it out here?
https://www.live2d.com/en/download/sample-data/#:~:text=file (cdi3.json)-,Haru,-This model supports
Please refer to the manual for "Readable audio files".
https://docs.live2d.com/en/cubism-editor-manual/generating-scene-from-audio-file/
If you are using multiple monitors, try using only one.
If the problem persists, could you please respond to us about your production environment?
- Live2D Software Version: (e.g. Cubism Editor 4.0.01)
- OS & Version: (e.g. Windows 10, macOS HighSierra)
- PC Model: (e.g. MacBookPro 2017)
- Graphics Specifications: (e.g. GeForce GTX 950M)
- CPU: (e.g. Intel Core i7-7700)
- Memory: (e.g. 8GB)
- Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
Best regards.