Text appears as random letters on the tabs

BioDio

Hello,

Trying to move from After Effects to Live2D for CG and Pose animations, so I was giving it a try but ran into this problem on the tabs, anyone know how to solve it? Also happens with the latest version.

kudo(Staff)

Hello, @BioDio
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.

To determine the cause of the problem, please check and try the following
・What is the default language setting for your computer?

・If you have changed the system font by yourself, please revert to the default font.

・Please rebuild the font cache.
https://helpx.adobe.com/jp/x-productkb/global/cpsid_93578.html#

We appreciate your cooperation
Thank you.

BioDio

kudo(Staff) said:

Hello, @BioDio
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.

To determine the cause of the problem, please check and try the following
・What is the default language setting for your computer?

・If you have changed the system font by yourself, please revert to the default font.

・Please rebuild the font cache.
https://helpx.adobe.com/jp/x-productkb/global/cpsid_93578.html#

We appreciate your cooperation
Thank you.

Thanks, sorry for the delay in the reply.
1 - The default language is English US.
2 - I have not changed the system font.
3 - I tried that, didn't work.

Some extra info:
Language is ENG US / Country is Japan / Keyboard language is EU-PT / Regional Format is ENG - EU

BioDio

[ERROR] INFO: jpen-2-3-64 couldn't be loaded
[ERROR] INFO: no suitable JNI library found
[INFO ] IRes setupBase : class res.Core_Res
[WARN ] load [ CEMainFrame.cx ] : 422.006 msec (OVER 30ms)
[INFO ] src group not found : Main
[WARN ] User keyboard shortcut setting not exists : C:\Users\HomePC\AppData\Roaming\Live2D\Cubism4_Editor\settings\shortcut40.xml

[ERROR] file not found : C:\Program Files\Live2D Cubism 4.1

I get these errors on the log once I open up Live2D

kudo(Staff)

Hello, @BioDio
Thank you for your information.

・Please give me a screenshot of the language item in the PC settings.


・Please change the country/region format setting (and keyboard setting if possible) to US to see how the Editor behaves (because this should not happen with English settings).
Please make sure to reboot your PC after changing the settings before opening the Editor.
I have attached a picture of the correct display in the Form Animation tab.


・Please tell me about your computer environment.
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Video card: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)

We appreciate your cooperation
Thank you.

BioDio

kudo(Staff) said:

Hello, @BioDio
Thank you for your information.

・Please give me a screenshot of the language item in the PC settings.


・Please change the country/region format setting (and keyboard setting if possible) to US to see how the Editor behaves (because this should not happen with English settings).
Please make sure to reboot your PC after changing the settings before opening the Editor.
I have attached a picture of the correct display in the Form Animation tab.


・Please tell me about your computer environment.
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Video card: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)

We appreciate your cooperation
Thank you.

Sorry for the late reply. I'm still very much interested in this and I've kept trying, but, the drop-down menus still don't work.

After changing all my languages, uninstalling Live 2D, then, delete its folder from my PC, and then installing it again (the most recent version), it still, didn't work. Everything is in English, except, the drop-down menus. I messed around a little bit editing an image, and yeah, everything is in English, except, the drop-down menus.

Live2D Software Version: Cubism Editor 4.1.01
OS & Version: Windows 10
PC Model: Custom built Desktop
Video card: Radeon RX 590 Series
CPU: AMD Ryzen 5 2600 6-core
Memory: 32GB
Illustration Software used: Photoshop

I got to the conclusion that for some of my work I'll need to start using Live 2D alongside After Effects, so, I'm going to be a paying customer, however, I want to have this issue solved first before I can move on. Thanks for the help.

EDIT - I forgot to mention, I followed all of your instructions, and I also change the Region and Region Format of my PC to United States. Maybe I need to delete some files in the Registry and re-install? Is there a way to fully remove/clean Live2D that I'm not aware of? Or just uninstalling and deleting the folder is enough?

kudo(Staff)

Hello, @BioDio
Thank you for your check!

Another user recently had the same symptom, but was able to resolve it. Could you please check the following discussion and try to change the font?
https://community.live2d.com/discussion/1131/drop-down-menu-gibberish

The Editor's settings folder is located below. You can delete it without any problem.
【Windows】
C:\Users\[User name]\AppData\Roaming\Live2D\Cubism4_Editor\

We appreciate your cooperation
Thank you.

BioDio

kudo(Staff) said:

Hello, @BioDio
Thank you for your check!

Another user recently had the same symptom, but was able to resolve it. Could you please check the following discussion and try to change the font?
https://community.live2d.com/discussion/1131/drop-down-menu-gibberish

The Editor's settings folder is located below. You can delete it without any problem.
【Windows】
C:\Users\[User name]\AppData\Roaming\Live2D\Cubism4_Editor\

We appreciate your cooperation
Thank you.

This worked! Finally! Thanks for the link

My desktop text looks exactly the same, but at some point in the past, I might have changed something in the registry that only affects how Live2D operated. Anyway, I'll finally delve into Live2D. Thanks again.