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Live2D Cubism Viewer Crashes before .moc3 File Can Be Loaded

The software itself opens without a problem, but when a .moc3 file is loaded into the viewer, a small text box briefly appears containing the text "Setup Viewer..." before crashing. A crash log is generated within the Live2D program folder, which I can provide upon request.

My graphics processing driver is updated to the latest version, I have installed Adobe AIR, I am not sure why this is still happening. Any help is greatly appreciated

Thank you

Comments

  • Hello @froyuh.
    Thank you for your contact.

    For further investigation, please fill in all the information below:
    Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
    OS & Version: (e.g. Windows 10, macOS HighSierra)
    PC Model: (e.g. MacBookPro 2017)
    Graphics Specifications: (e.g. GeForce GTX 950M)
    CPU: (e.g. Intel Core i7-7700)
    Memory: (e.g. 8GB)
    Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)

    We appreciate your cooperation
    Thank you.
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