[Notice of Holidays]
Please note that our staff will not be available from 2024/Dec/28 - 2025/Jan/5 JST.
The Live2D Creators Forum will remain open during the holidays.
Submissions that require a response will be answered after we reopen for business.
Please note that it will take longer than usual to respond to your request.
Live2D Cubism Viewer Crashes before .moc3 File Can Be Loaded
The software itself opens without a problem, but when a .moc3 file is loaded into the viewer, a small text box briefly appears containing the text "Setup Viewer..." before crashing. A crash log is generated within the Live2D program folder, which I can provide upon request.
My graphics processing driver is updated to the latest version, I have installed Adobe AIR, I am not sure why this is still happening. Any help is greatly appreciated
Thank you
0 ·
Comments
Thank you for your contact.
For further investigation, please fill in all the information below:
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Graphics Specifications: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
We appreciate your cooperation
Thank you.