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Please provide the following details depending on types of question
▼ For question regarding Editor, please provide:
- Live2D Software Version: (e.g. Cubism Editor 3.1.02, Euclid Editor 1.2.02)
- OS & Version: (e.g. Windows 10, macOS HighSierra)
- PC Model: (e.g. MacBookPro 2017)
- Graphics Specifications: (e.g. GeForce GTX 950M)
- Memory: (e.g. 8GB)
- Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
- Attach screenshot or capture video to show your problem:
▼ For question regarding SDK, please provide:
- For us to reproduce the issue you wish to inquire about, please provide either a minimum project file which has the issue. or specific instructions on how to reproduce the issue.
- Types and version of Cubism SDK you are using.
▼ For question regarding Cubism Software License,
For issues related to purchasing, your order, license key, and subscription, please contact us via contact form:
Serial Number Not Working After Reinstallation
I recently reinstalled software I purchased (Cubism Editor 2 PRO for indie) and my serial number has stopped working. I can provide the required purchase information if needed. I've already tried contacting the Live2D team directly but they have yet to respond. I am hoping someone here can let me know what I can do?