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Cubism 3.1, not starting - only splash screen

Hello Community,

whenever i try to launch cubism, i get the splash screen:

however the main program never starts and the splash screen remains until i turn the PC off.
I have also attached all .log files that i could find.

Log Files:

my PC Specs:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 7820MB used, 8524MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found

Card name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6819)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6819&SUBSYS_04311043&REV_00
Display Memory: 4095 MB
Dedicated Memory: 2026 MB
Shared Memory: 2069 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)

i hope someone can help me :smile:

thanks in advance!


  • Hi,

    Could you please try to uninstall and reinstall Cubism 3? Even after reinstalling, we'd like you to send us log file by PM.

    You can find log file here

  • Hi,

    In order to specify the cause of an issue, could you please do the followings?

    - Updating graphic driver
    - Checking anti-virus software behavior.
    - Initializeing setting of Cubism 3 (Deleting C:\Users\ユーザー名\AppData\Roaming\Live2D\Cubism3_Editor )
    - Uninstalling and reinstalling Cubism 3.

    Thank you in advance for your assistance.


  • Hi Dai,

    i have done everything as said above.
    to make sure i have also deactivated my antivirus during the installprocess.

    however the problem remains the same.
    Graphic driver is currently the most recent which should not cause any problems.
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