[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/For inquiries regarding issues with license purchases or license activation errors, please contact us through the
email form.
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Hi @REfan0213 Your request has been shared with our development team. Best regards.
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Hi @xiruo Thanks for using our product. Model data tends to be large, for example, when many parameters are tied to a single object. Please use the following functionality to check this. Verify the Number of Parameters Mapped to an Object https://docs.live2d.com/en/cubism-editor-manual/edit-parameters/ Best regards.
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Hi @cillia Thanks for using our product. I have shared your request with our development team. Best regards.
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Hi @jooreeta_is_a_cutie Thanks for using our product. The inversion function is also available in the free version. Please switch to the free version to check the actual behavior. https://help.live2d.com/en/other/other_28/ Best regards.
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I forgot to let you know, so the problem was with photoshop. At first I thought of reinstalling Adobe Creative Cloud to install the plugin on a clean program. But I decided to reinstall Photoshop separately first. After deleting Photoshop and hidden files related to it, and reinstalling Photoshop, the plugin was installed.…
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Hi @Aino58 Thank you for your patience with our response. I would like to check something. Does the problem occur after reinstalling Cubism Editor 5.0.06? Do you have problems with Cubism Editor 4.2.04 or 5.1.00? Are you using any resident software or security software that manages windows? If so, close them completely and…
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Hi @EKISA 感谢您使用我们的产品。 我们已将您的要求告知我们的开发团队。 请注意,当前的 PSD 规格如下。 https://docs.live2d.com/zh-CHS/cubism-editor-manual/precautions-for-psd-data/ 致以最诚挚的问候。 Thanks for using our products. We have shared your request with our development team. Please note that the current PSD specifications are as follows…
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Hi @TheArtGun Thanks for using our products. We have shared your request with our development team. Best regards.
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Hi @TheArtGun Thanks for using our products. We have shared your request with our development team. Best regards.
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Hi @konig135679 Thank you for using our products. Please try to find and delete the PSDs you no longer need from the project palette. Best regards.
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Hi, I've been working on my model al day and just noticed some layers disappeared, and when I saw them it appears the mesh opacity is lock at 0, I can't see the layers so I supposed that must be the problem? someone knows how to fix it? thank you
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Hello. Brush selection tool is not the deformed tool. Literally this tool can only select. https://docs.live2d.com/en/cubism-editor-manual/how-to-choose/ You can use Deformed Brushes instead. https://docs.live2d.com/en/cubism-editor-manual/deform-brush/
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Hi @Kuroama Thanks for the detailed explanation. I have passed your request on to our development team. Best regards.
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Hi @ChubiGumi Thank you for using our products. Is this the same topic as this one? https://community.live2d.com/discussion/2019/help-my-model-does-not-want-to-be-exported-and-i-get-this-strange-error-code Please check our answer here. Best regards.
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Hi @konig135679 Thank you for using our products. Please check for any problems based on the above answers. Best regards.
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Hi @Sixie_liu Thanks for using our products. Sorry, we could not figure out this problem with this description alone. Please store the model file(s) that are causing the problem in the data box below. https://biz.datadeliver.net/posts/Hk3CaoxYlvQk Best regards.
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Hi @ninixqt Thanks for using our products. Export may fail if the data is too large, for example. There are various causes of large data. PSD size is too large Parameters are not set properly Too many extended interpolations are used, etc... First, please check for such problems by referring to the manual.…
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Hi @ChubiGumi Thanks for using our products. Thank you also for contacting us via the contact form. We apologize for the delay, but we will respond in order, so please refrain from multi-posting. Export may fail if the data is too large, for example. There are various causes of large data. PSD size is too large Parameters…
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Hi @D0lphin Thanks for using our products. Thank you also for your email inquiry. We will reply to you here. Please try to set the parameter EyeLOpen range from 0 to 2 and EyeROpen range from 0 to 1. Best regards.
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Hi @ivitsa Thanks for using our products. You mentioned that the AE plugin fails to install, did you install Adobe After Effects correctly? Please check this first. Best regards.