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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Transparency disappears when saving animation
Hello! I decided to use animation tools for the first time and encountered a problem—when saving in any mode, the transparency disappears on objects that are supposed to disappear.
For example, this is how the work looks inside Live2D - https://drive.google.com/file/d/1fOSg2ukrfdK5Q_ykkPEdy36xlxOzjO-u/view?usp=sharing
And this is how it is saved - https://drive.google.com/file/d/1KmgL8fnxz_-rzDgk0uq_ZoDmr7M_E-rd/view?usp=sharing
Is there anything that can be done about this? Thank you in advance for your reply!
- Live2D Software Version: 5.2.03
- OS & Version: Windows 11
- PC Model: A520M K V2
- Graphics Specifications: GeForce RTX 4060
- CPU: AMD Ryzen 5 5500
- Memory: 8GB
- Illustration Software used: ClipStudio
For example, this is how the work looks inside Live2D - https://drive.google.com/file/d/1fOSg2ukrfdK5Q_ykkPEdy36xlxOzjO-u/view?usp=sharing
And this is how it is saved - https://drive.google.com/file/d/1KmgL8fnxz_-rzDgk0uq_ZoDmr7M_E-rd/view?usp=sharing
Is there anything that can be done about this? Thank you in advance for your reply!
- Live2D Software Version: 5.2.03
- OS & Version: Windows 11
- PC Model: A520M K V2
- Graphics Specifications: GeForce RTX 4060
- CPU: AMD Ryzen 5 5500
- Memory: 8GB
- Illustration Software used: ClipStudio
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Comments
The mov file you sent it is transparent and everything seems to be working properly
So the problem is with the preview on my PC, I couldn't settle down all evening yesterday, wondering what was wrong.
Thank you so much for checking!