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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Can't export as moc3
Hello!
I'm writing this message because I can't export any model as a moc3 file. As soon as I click on "Ok" on the export settings window, nothing happens.
I could export models before, but now I cannot.
My Pc settings:
Processor AMD Ryzen 7 9700X 8-Core Processor (3.80 GHz)
GPU: Nvidia RTX 5070 12GB
Installed RAM 32.0 GB
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 25H2
Installed on 12/10/2025
OS build 26200.7019
Live2D Software Version: 5.4.00 beta3
Illustration Software used: Clip Studio Paint Pro
The log is in the attached file.
Thank you in advance for your answer!
I'm writing this message because I can't export any model as a moc3 file. As soon as I click on "Ok" on the export settings window, nothing happens.
I could export models before, but now I cannot.
My Pc settings:
Processor AMD Ryzen 7 9700X 8-Core Processor (3.80 GHz)
GPU: Nvidia RTX 5070 12GB
Installed RAM 32.0 GB
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 25H2
Installed on 12/10/2025
OS build 26200.7019
Live2D Software Version: 5.4.00 beta3
Illustration Software used: Clip Studio Paint Pro
The log is in the attached file.
Thank you in advance for your answer!
Tagged:
Comments
Thank you for using our product.
Is this model structured in a way that slows it down?
For example, please check the following:
1. Are there any unnecessary PSD files left in the Project Palette?
2. Is the texture atlas too large?
3. Is the ID string longer than 63 characters? Be especially careful when using Glue, as IDs can easily become long as they are merged.
If you're still experiencing the same issue after checking these points, please save the problematic file and log file in the data box below.
Please save the problematic model file (.cmo3) and log file in the data box below.
https://biz.datadeliver.net/posts/dRBUPJz2dpo3
Please note that this data box is only visible to the development team.
For information on how to retrieve logs, please see here.
https://help.live2d.com/en/other/other_22/
Thank you for your cooperation.