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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
I can't export the model
Hello,
I have a problem with the export of a model and I don't know why. It does start exporting until like the half of the bar, but after 5 Minutes the exporting dialogue just crashes and disappeares as if nothing happend without any error messages. No changes appear to the overwritten files nor does it export it in a whole new folder.
I know that this export issue can appear if you add too many interpolations to parameters. In an older model - where I had the exact same export issue - I removed some unneeded interpolations and changed those that I needed from 5 points to 3 points and the export worked again. But sadly it doesn't work on this model.
It is a pretty detailed model, so my guess is it has something to do with that. But I can not find out what it is exactly.
Can someone please help me solve the issue? It is very important as I have to hand the model over to my client. I thank you in advance!
My PC Specs
GPU: NVIDIA GeForce RTX 4080
CPU: Intel Core i9-14900K
RAM: Kingston Fury Beast 128GB
Mainboard: Gigabyte Z790 GAMING X AX
Drives: WD Black SN850X 2TB & Crucial MX500 4TB
I have a problem with the export of a model and I don't know why. It does start exporting until like the half of the bar, but after 5 Minutes the exporting dialogue just crashes and disappeares as if nothing happend without any error messages. No changes appear to the overwritten files nor does it export it in a whole new folder.
I know that this export issue can appear if you add too many interpolations to parameters. In an older model - where I had the exact same export issue - I removed some unneeded interpolations and changed those that I needed from 5 points to 3 points and the export worked again. But sadly it doesn't work on this model.
It is a pretty detailed model, so my guess is it has something to do with that. But I can not find out what it is exactly.
Can someone please help me solve the issue? It is very important as I have to hand the model over to my client. I thank you in advance!
My PC Specs
GPU: NVIDIA GeForce RTX 4080
CPU: Intel Core i9-14900K
RAM: Kingston Fury Beast 128GB
Mainboard: Gigabyte Z790 GAMING X AX
Drives: WD Black SN850X 2TB & Crucial MX500 4TB
Answers
Thank you for using our product.
Is this model structured in a way that slows it down?
For example, please check the following:
②Are there any unnecessary PSD files left in the Project Palette?
③Is the texture atlas too large?
If you're still experiencing the same issue after checking these, please save the problematic file and log file in the data box below.
Please save the model file (.cmo3) that is causing the issue in the data box below.
https://biz.datadeliver.net/posts/Yc2Lvf4sIiZ7
Please note that this data box is only visible to the development team.
For information on how to obtain logs, please see here.
https://help.live2d.com/en/other/other_22/
Thank you for your cooperation.
Thank you for your help. There are no PSD files in the project palette left, I deleted them all. The texture atlas is indeed large, but it is necessary for this detailed model.
I uploaded the file for you to check. Thank you! I am looking forward to an answer and a solution.