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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Issues with Pro Version Free Trial
Hi
I'm having issues when trying to use the PRO Version free trial. It says my Trial License has expired but I never installed it on my pc and I'm sure it was never installed on my computer by other people. What should I do?
I'm having issues when trying to use the PRO Version free trial. It says my Trial License has expired but I never installed it on my pc and I'm sure it was never installed on my computer by other people. What should I do?
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Thank you for using our products.
If you have any questions regarding licensing issues, please contact us here.
https://www.live2d.jp/eng/contact/?redirect=1
Please select [PRO License] from the list.
Scroll down to find the email form.
Best regards.