Cant seem to open Live2dCubism editor or viewer

edited May 2024 in Help
Hi there i looked through some of the help on the website but cant seem to figure out what's going on for it not to start. I tried uninstalling and reinstalling but the issues still persisted. I ran a troubleshoot as administrator and it tells me i don't have an app to run this link but I'm not sure what that means. I double checked my system and i met all the requirements.

Comments

  • Thanks for using our products.

    Have you tried all the methods described here?

    For Windows
    https://help.live2d.com/en/cubismeditor/cubism-does-not-start-win/

    For mac
    https://help.live2d.com/cubismeditor/cubism-does-not-start-mac/

    If you have tried all of them and it is not automatic, please tell us more about your environment.
    The following details may help us to solve the problem.

    For questions regarding Editor, please provide: (e.g., Cubism Editor 4.0.01)
    - Live2D Software Version: (e.g. Cubism Editor 4.0.01)
    - OS & Version: (e.g. Windows 10, macOS HighSierra)
    - PC Model: (e.g. MacBookPro 2017)
    - Graphics Specifications: (e.g. GeForce GTX 950M)
    - CPU: (e.g. Intel Core i7-7700)
    - Memory: (e.g. 8GB)
    - Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
    - Attach screenshot or capture video to show your problem: (e.g. Photoshop, ClipStudio, SAI)

    Best regards.
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