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HELP! L2D RAISE RAM n CPU crazy to 100% when save! Is was 15% before click save

edited July 2023 in Help

I have the problem, the model is up to 5gb ram when I do any action, when I open the app it's 1 gb, even though I haven't entered the file it is still 1gb. But then I open it again it becomes 2gb, open again it becomes 3gb. The file gets heavier with each opening even though I can't save anything new! very strange! Model quickly raising my RAM to 5gb on my pc while also spiking my cpu usage 100% when i do any action after open it. It ends up going dangerously high to the point of where my computer locks up.


I have also delete l2d n reinstall it, but can't fix.


Everything started to error like this from the moment I opened the backup file and continued. And then it not save any backup.


Then it show java lang head space error, but i can still play heavy game like Genshin n vrchat in same time.


My laptop is icore7 n 8GB RAM Windows 11 l2d4.2.03, free 4GB RAM, Virtual Memory is 30GB but L2D doesn't use it

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    edited February 2023
    @OnionUme

    Thank you for always using our products.
    We apologize for any inconvenience caused.

    Please check the following

    - What is the model number of the graphics board you are using?
    - Does the same phenomenon occur with the sample model "Mark-kun"?
    https://www.live2d.com/download/sample-data/
    - Please check the Windows Event Viewer for any errors.
    It is possible that the problem is caused by something other than the Cubism Editor.
    - Please remove all security software from your computer and see if it works properly. It is possible that your security software is affecting Cubism Editor.

    Best regards.
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