[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly. 
Upgrading macOS can also cause you to lose your Cubism Editor license file. 
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/For inquiries regarding issues with license purchases or license activation errors, please contact us through the 
email form.
    
        
                
            
                
                    i downloaded the app and when i open it it says: failed to initialize OpenGL, can anyone help me?                
                        
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Comments
Thank you for your continued use of our product.
The "failed to initialize OpenGL" message appears when there is a problem with the graphics specs of the machine.
- Onboard graphics environments are not supported and may not be able to boot.
https://www.live2d.com/en/#cubismspec
- If you have a graphics board that meets the operating environment, update the graphics board driver version to the latest.
Best regards.