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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Not Opening: Cubism Viewer (for OW) 4.1.04
When I attempt to open my model, the bar loads but nothing happens.
Live2D Cubism Viewer Version: 4.1.04
OS: Windows 10 [Up-to-date]
Graphics: AMD Radeon RX 6800 [Drivers are up-to-date]
CPU:Intel Core i7-10700K
RAM: 16GB
Illustration Software Used: Photoshop 2021
What I Have Done:
Ensured all drivers are up-to-date
Ensured the cubism viewer uses my RX 6800
Downloaded an official sample model and tried to open it [Doesn't Open]
Help would be appreciated.
Live2D Cubism Viewer Version: 4.1.04
OS: Windows 10 [Up-to-date]
Graphics: AMD Radeon RX 6800 [Drivers are up-to-date]
CPU:Intel Core i7-10700K
RAM: 16GB
Illustration Software Used: Photoshop 2021
What I Have Done:
Ensured all drivers are up-to-date
Ensured the cubism viewer uses my RX 6800
Downloaded an official sample model and tried to open it [Doesn't Open]
Help would be appreciated.
Tagged:
Comments
This is Live2D Support.
We apologize for any inconvenience this may cause.
Please check the link and try it.
https://docs.live2d.com/cubism-editor-manual/fault-map/?locale=en_us
If the problem is not solved, please contact us again.
We appreciate your cooperation
Thank you.