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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Can't open a file
I just created a caracter in Autodesk SketchBook and saved it as a PSD file. When i try to open it nothing happens,
I just got a lots of error messages.
I just got a lots of error messages.
Comments
Thank you for your contact.
This is Live2D Support.
We are sorry to inform you that PSDs created with other than Adobe Photoshop and Celsys CLIP STUDIO PAINT are not guaranteed to work with Cubism Editor and may not be imported correctly.
For details on PSD import, please refer to the following website.
How to make import PSD：https://docs.live2d.com/cubism-editor-manual/reimport-psd/?locale=en_us
Precautions for PSD creation：https://docs.live2d.com/cubism-editor-manual/precautions-for-psd-data/?locale=en_us
hope that helps!