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Application Unresponsive
in Help
Good evening,
I write this message because I have problems working with Live2D Cubism 4.0, since I get the message that it "does not respond" every few times, and because of this I have closed a file without saving several times.
I observe in my task manager that it is using too much RAM
My specs, are
Processor: AMD Ryzen 7 3700X 8-Core Processor
Memory: 64GB RAM
RTX 3070
I would like to be able to solve this problem and work in good conditions with Live2D please
, thank you very much in advance
I write this message because I have problems working with Live2D Cubism 4.0, since I get the message that it "does not respond" every few times, and because of this I have closed a file without saving several times.
I observe in my task manager that it is using too much RAM
My specs, are
Processor: AMD Ryzen 7 3700X 8-Core Processor
Memory: 64GB RAM
RTX 3070
I would like to be able to solve this problem and work in good conditions with Live2D please
, thank you very much in advance
Tagged:
Comments
I have forgotten to include as information that I use Windows 10 and the version is Live2D Cubism 4.1.00
Thank you for your contact.
This is Live2D Support.
We apologize for any inconvenience this may cause.
Please check the following and let me know how it behaves.
・Behavior when restarting the PC and closing all applications except Editor.
・Could you try reinstalling Cubism Editor?
・How is the RAM usage of the sample model on the official website?
https://www.live2d.com/en/download/sample-data/
Also, please check the following sites.
https://docs.live2d.com/cubism-editor-manual/fault-map/?locale=en_us
If the above does not solve the problem, please attach a log file and tell us what kind of operation caused the memory usage to increase.
Please follow the instructions in the attached image to get the log file.
We appreciate your cooperation
Thank you.