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[Regarding macOS Tahoe](Updated September 18, 2025)
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
Importing psd file doesn't show parts
I'm having an issue where importing psd files from Clip Studio Pro will not show any of my parts/layers. I'm new to Live2d so I'm not sure if I did something wrong in CSP or I just missed a step somewhere. In my Live2d log there is an error that says "[ERROR] file not found : C:\Program Files\Live2D Cubism 4.1" not sure if this has anything to do with it.
Comments
Thank you for your contact.
This is Live2D Support.
Please check here.
Precautions for PSD creation( https://docs.live2d.com/cubism-editor-manual/precautions-for-psd-data/?locale=en_us )
How to make import PSD ( https://docs.live2d.com/cubism-editor-manual/reimport-psd/?locale=en_us )
point! When saving in Clip Studio, select Choose Save As and save as a PSD file.
If the problem persists, please fill in the following fields and reply
Live2D Software Version: (e.g. Cubism Editor 4.1.00 beta1)
OS & Version: (e.g. Windows 10, macOS HighSierra)
PC Model: (e.g. MacBookPro 2017)
Video card: (e.g. GeForce GTX 950M)
CPU: (e.g. Intel Core i7-7700)
Memory: (e.g. 8GB)
Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
hope that helps.