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Live2D Cubism
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[Regarding macOS Tahoe](Updated September 18, 2025)

We cannot guarantee the compatibility of the current releases of Live2D Cubism Editor and Cubism SDK with macOS Tahoe.
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.

Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.

For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.

Imported model3.json will not open

Live 2D version: cubism viewer (for OW) 4.0.06
OS: Windows 10
PC Model: custom built
Graphics specs: GTX 1060
CPU: Intel Core i7-9700
memory: 16GB
Illustration software used: photoshop

Hello
My friend designed a model for me via cubism and sent me the file to view and test. Unfortunately, it is not appearing on cubism viewer 4.0 or any other earlier versions I have downloaded. I have tried to redownload after uninstalling but to no avail. When I click on the files, it will load but nothing will show up.
Attached are the files that I was sent and the processes I went through. Apologies for the abundance of screenshots but a video would not load on here:

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