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[Regarding macOS Tahoe](Updated October 16, 2025)
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
macOS v26 Tahoe is now supported!
We advise against upgrading your macOS at this time as it may cause Live2D products not to function correctly.
Upgrading macOS can also cause you to lose your Cubism Editor license file.
Please make sure to deactivate your Cubism Editor license before upgrading the macOS.
For more details:
https://help.live2d.com/en/other/other_09/
For inquiries regarding issues with license purchases or license activation errors, please contact us through the email form.
I can't insert my PSD file
Whenever I try to insert my PSD file this message appears:
[ERROR] Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException: 12
[ERROR] at com.live2d.graphics.psd.layer.b$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.layer.i$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.layer.g$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument$a.a(Unknown Source)
[ERROR] at com.live2d.cubism.appCtrlImpl.D.a(Unknown Source)
[ERROR] at com.live2d.cubism.view.V.a(Unknown Source)
[ERROR] at com.live2d.cubism.view.V.invoke(Unknown Source)
[ERROR] at com.live2d.util.X.a(Unknown Source)
[ERROR] at com.live2d.util.X.invoke(Unknown Source)
[ERROR] at com.live2d.util.W.a(Unknown Source)
[ERROR] at com.live2d.util.Y.run(Unknown Source)
[ERROR] at java.lang.Thread.run(Unknown Source)
It's happened every time. How can I fix it?
[ERROR] Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException: 12
[ERROR] at com.live2d.graphics.psd.layer.b$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.layer.i$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.layer.g$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument$a.a(Unknown Source)
[ERROR] at com.live2d.graphics.psd.CPsdDocument$a.a(Unknown Source)
[ERROR] at com.live2d.cubism.appCtrlImpl.D.a(Unknown Source)
[ERROR] at com.live2d.cubism.view.V.a(Unknown Source)
[ERROR] at com.live2d.cubism.view.V.invoke(Unknown Source)
[ERROR] at com.live2d.util.X.a(Unknown Source)
[ERROR] at com.live2d.util.X.invoke(Unknown Source)
[ERROR] at com.live2d.util.W.a(Unknown Source)
[ERROR] at com.live2d.util.Y.run(Unknown Source)
[ERROR] at java.lang.Thread.run(Unknown Source)
It's happened every time. How can I fix it?
Comments
Thank you for your interest in our product.
Please check the manual here.
If you make a PSD according to the rules, you can solve the problem.
https://docs.live2d.com/cubism-editor-manual/divide-the-material/?locale=en_us
https://docs.live2d.com/cubism-editor-manual/precautions-for-psd-data/?locale=en_us
Bset regards.