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Please help! Can't reactivate my PRO License!

I bought my PRO Indie License in January and just recently I had to reinstall my Operating System because I had new hardware installed in my Computer. I fired up Live2D Cubism Modeler for the first time since I reinstalled my OS and it's telling me I need to activate my license, which I tried but it gave me an error!

Rehostable hostid exists (-153)

Keep in mind, this is the same computer I was using Live2D Cubism Editor with but I needed to give it some upgrades. How can I get my license to work again and have my PRO Indie version again? I really hope I don't have to repurchase a whole new license...

Comments

  • edited June 2016
    Hi Maria,

    I'm Dai working at Live2D Inc.
    It might happen because Operating system was updated with the license code of Live2D having been activated.
    If you meet the same kind of trouble, could you please send an email to support for our prompt reply.

    Thanks,

    Dai
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