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Please provide the following details depending on types of question

▼ For question regarding Editor, please provide:
- Live2D Software Version: (e.g. Cubism Editor 3.1.02, Euclid Editor 1.2.02)
- OS & Version: (e.g. Windows 10, macOS HighSierra)
- PC Model: (e.g. MacBookPro 2017)
- Graphics Specifications: (e.g. GeForce GTX 950M)
- Memory: (e.g. 8GB)
- Illustration Software used: (e.g. Photoshop, ClipStudio, SAI)
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▼ For question regarding SDK, please provide:
- For us to reproduce the issue you wish to inquire about, please provide either a minimum project file which has the issue. or specific instructions on how to reproduce the issue.
- Types and version of Cubism SDK you are using.
▼ For question regarding Cubism Software License,
For issues related to purchasing, your order, license key, and subscription, please contact us via contact form:

License Issues.

Looking over the forums I can see the staff here are very helpful. I'd like to start out with stating that your product does wonders for me, and is an amazing asset to creating ideas.

I've already sent out an inquiry for this via email but hoping I'll have a faster response here. I need to have my current license on file deactivated on my old computer so that I can use it on my new work computer. I would do this myself but my old computer is about 6500 miles away from where I am now and I have no access to it. The email I use for this forum account is the same as my actual store account if that helps any.

Please help me with this issue as soon as possible - I have a customer that needs something made and I need access to Cubism soon. Thanks!

- Gen


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