Cannot access my license

chamnaci

Hi, I was using Cubism Editor since 2017 on iMac.

Recently, I changed my computer and didn't deactivate my license beforehand because I didn't know how.
Now I have trouble using the program on the new computer because it requires new license.
I know I can use two computers with one license, but it has already been used in other computer and that computer has gone through complete format.
In this case, what can I do?

If cancelling previous license and purchasing new one again is the only way,
please let me know how.

Please help!

Tak.W(Staff)

Hi chamnaci,

Thanks for using Live2D Cubism.

For issues related to purchasing, your order, license key, and subscription, please contact us via contact form:
https://www.live2d.com/en/contact/contact_form

Sincerely.