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"Format not supported" Help?

edited April 2019 in Help

Okay so I tried to make my own character sheet for Live2d- but when I tried to import the file it said "Illegal State: Format Not Supported" and I currently do not know what to do about it. Is the background supposed to be transparent? Am I not supposed to make one? Is it supposed to be a different type of document? The type of file is .tif


Here's what it looks like. Any answer as soon as possible would be greatly appreciated, thanks.

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